1. Overview
Still is operated by 1601684 B.C. LTD. (“we,” “us,” or “our”) and provides a personalized wisdom, verse, wallpaper, and reflection experience for iPhone. Still does not require you to create an account to use its core experience. Instead, the app creates a random installation identifier so it can remember preferences and provide the right content to the same installation.
2. Information we handle
Information created when you use Still
- Installation identifier: a randomly generated ID stored securely on your device and used as the app’s service identifier.
- Preferences and personalization: selected wisdom categories, traditions, reminder style, timing, visual preferences, notification settings, and onboarding completion state. Raw onboarding answers and derived personalization tags are stored on your device. Selected content categories are sent to our backend so it can return the requested feed. When you open a reflection, Convex also receives the selected quote, attribution, category and available source details. Your private narrative or detailed onboarding answers are not included in that reflection request.
- App activity: saved favorites, wallpapers or quotes shown, timestamps, and limited engagement information stored on your device and, where the service feature requires it, under the random installation identifier in Convex to avoid repetition and improve content selection.
- Subscription information: product identifiers, entitlement status, purchase or restoration results, and paywall interactions. Apple processes payment details; Still does not receive your full payment-card number.
Optional anonymous usage counts
With a separate choice in the app, Still sends anonymous counts to Convex to improve the product: which onboarding screens are reached (once per device) and a coarse time range spent on each (such as “15–30 seconds”, never an exact duration); which content categories, faith traditions, reminder styles, update frequency and notification choice are selected; which plan is purchased; purchase starts, cancellations and failures; paywall and discount-offer views; offer-code and subscription-management actions; widget setup and opens from a widget; completed pauses (including demos); and limited technical failures. Category, tradition and pause counts can reflect faith or wellbeing interests, which is why they are shared only with this separate choice.
Reports contain only fixed values from a published list plus technical counter/consent-version fields. They never include your name, answers about how you feel or what you struggle with, quotes, installation ID, purchase identifier, error messages, or reflection history. We combine reports directly into daily totals rather than keeping individual event records, so counts are not linked to you or your device and cannot be joined into an individual journey, subscription or profile. Our provider still processes ordinary network/request information.
Sharing is off until you choose “Allow anonymous counts.” You can decline without changing the app experience, or stop in Settings → Privacy, data & support → Privacy & consent → Usage analytics (Settings → About → Usage analytics in version 1.0.0). Stopping personalization and erasing data also turns off usage sharing. No activity from before consent is uploaded. A Quebec-blocked installation cannot reach or enable this choice.
Information you choose to provide
If you contact us, we receive the email address and message content you send. A name entered during onboarding is used to personalize the app and is stored on your device; Still does not require a legal name.
If you send a note through the in-app Suggestion box, Convex stores the note type you pick (idea, problem, or something you love), the text you write, the app version, and the platform. Notes are anonymous: they are not linked to your installation identifier, purchases, or usage counts. Please don’t include your name, email, or other personal details in a note.
Technical information
Our hosting and service providers may process ordinary request information needed to deliver and secure the service, such as IP address, device or app version, request time, and diagnostic data. We use this information for service operation, security, troubleshooting, and reliability—not targeted advertising.
3. Device permissions
- Notifications: used to schedule the reminders you select and route you to the relevant experience. Still’s current reminders are scheduled locally on your device.
- Photo library: used only when you ask Still to save a quote wallpaper or support Photo Shuffle.
- Widget and app-group storage: used to share the selected quote and preferences between the app and Still’s iOS widget.
You can change notification and photo permissions at any time in iOS Settings. Refusing a permission affects only the feature that needs it.
4. How we use information
We use information to:
- provide and personalize quotes, images, reflections, and widgets;
- remember settings, favorites, and recent content;
- manage subscriptions, purchases, and restorations;
- schedule requested reminders and complete requested actions;
- protect the service, enforce limits, and prevent abuse;
- maintain security, troubleshoot problems, and improve reliability; and
- respond to support, privacy, or legal requests; and
- with separate consent, use basic usage counts to improve setup, features, and reliability.
6. Retention and deletion
Optional usage totals are retained for 90 calendar days with daily cleanup. They do not identify an installation and cannot be traced back to you or removed individually. Stopping sharing prevents new reports; an already-sent report may have been included in a total. Provider backups and network records follow the applicable service retention rules and are not claimed to disappear immediately.
Suggestion box notes are deleted automatically one year after they are sent. Because they are anonymous, we cannot find or remove a specific note on request.
We retain service data while it is needed to provide Still, maintain subscription records, protect the service, and meet legal obligations. Operational backups may persist for a limited period before deletion. Aggregated information that no longer identifies an installation may be kept to understand service performance.
To request access, correction, or deletion, email support@stillwidget.app. The “Privacy or data request” action in the app’s About settings can prepare an email containing the installation reference needed to locate device-linked data. The “Stop personalization & erase data” action clears local personalization data. Server deletion requires verified ownership; an installation reference helps locate data but is not proof of ownership. Check the app’s request status and contact us when verification is needed. We may ask for reasonable verification and may retain information when required by law or necessary to establish or defend legal claims.
Deleting the app may leave OS backups, secure installation references, photos you saved and copies you shared. It does not automatically delete server or subscription records. App Store subscriptions must be managed separately through your Apple ID.
7. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or object to processing, or receive a portable copy of personal information. You may also have the right to complain to a local privacy regulator. Canadian access requests are generally handled within 30 days, subject to applicable exceptions and extensions. Privacy requests can include subscription-related personal information; cancelling a subscription is a separate choice. We will not discriminate against you for exercising a privacy right.
Washington consumers can read our separate Consumer Health Data Privacy Policy.
8. Security
We use reasonable administrative and technical safeguards designed to protect information. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security.
9. Children
Still is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If local law requires a higher age for independent consent, a parent or guardian must provide any required consent. Contact us if you believe a child has provided information improperly. Before app access, Still asks for whether the user lives in Quebec and then, for residents elsewhere, an age group. Those answers stay on the device. Still is currently available only in English and is not offered to residents of Quebec. The app does not request an address, precise location, or birthday for this check. Legacy guardian-approval records created during pre-release testing are not used to grant access and remain subject to our retention, withdrawal, access, and deletion procedures.
10. Changes to this policy
We may update this policy as Still changes. We will post the updated version here and revise the effective date. If a change materially affects your rights, we will provide additional notice when reasonably appropriate.
11. Contact
The director of 1601684 B.C. LTD. is responsible for privacy oversight. Privacy questions and requests can be sent to support@stillwidget.app. The company is based in Vancouver, British Columbia, Canada.