Contact support

Email support@stillwidget.app and describe what happened. If possible, include your iPhone model, iOS version, Still app version, and the steps that led to the issue. Please do not send passwords, payment-card details, or other sensitive information.

Purchases and subscriptions

Purchases are processed by Apple. If premium access is missing after a purchase or reinstall, open Still and use Restore Purchases. You can view or cancel an active subscription in your Apple ID subscription settings. Billing and refund requests are handled under Apple’s applicable policies.

Notifications and widgets

Notification access can be reviewed in iOS Settings. To refresh the widget, open Still, choose the content you want, and return to the Home Screen or Lock Screen. If a widget remains stale, remove it, restart the device, and add it again.

Privacy requests

For access, correction, or deletion requests, email support@stillwidget.app. The “Privacy or data request” action in Still’s About settings can prepare an email containing the installation reference needed to locate device-linked service data. You can also use “Stop personalization & erase data” to clear local personalization and request deletion of device-linked Still server records. Server deletion requires ownership verification; an installation reference alone is not proof of ownership. Check the request status and contact us when verification is needed. Washington consumers can also read the separate Consumer Health Data Privacy Policy.

Operator

Still is operated by 1601684 B.C. LTD., Vancouver, British Columbia, Canada.